Privacy Policy

1. Introduction

WePlay Chat ("we", "our", "us") respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you use our mobile application, website, or related services. By accessing our Services, you agree to this policy. We are committed to being transparent about data handling.

2. Eligibility

Our Services are intended for users who are 18 years or older (or the age of majority in your country). If you are under this age, please do not use WePlay Chat. We do not knowingly collect information from minors.

3. Information We Collect

4. How We Use Your Information

• Create and manage your account
• Provide chat, social & communication features
• Improve and personalize user experience
• Ensure safety, prevent fraud or misuse
• Analyze performance, fix technical issues
• Process secure transactions (via payment partners)
• Comply with legal requirements

5. Sharing of Information

We do not sell your personal data. We may share limited info only with: service providers (hosting, analytics, payments), legal authorities if required by law, to protect platform security, or during business changes (merger/transfer). Any shared data remains protected under strict confidentiality.

6. Data Storage & Security

Your data may be stored or processed in different countries with appropriate safeguards. We use encryption, secure servers, access controls, and industry-standard measures. However, no system is 100% secure — please use the platform responsibly and report any security concerns.

7. Your Rights

You have the right to: access your data, correct information, delete your account and data, withdraw consent (where applicable). Manage most of these rights through app settings or by contacting support. We respond to all legitimate requests within a reasonable timeframe.

8. Cookies & Tracking

We may use cookies or similar technologies to maintain sessions, improve performance, and analyze usage. You can manage cookie preferences through your device settings. We do not track your activity outside our Services.

9. Children’s Privacy

We do not allow users under 18. We do not knowingly collect data from children. If such data is found, it will be deleted immediately. Parents or guardians may contact us to report any suspected underage account.

10. User Safety & Content Policy

Harmful, abusive, or illegal content is strictly prohibited. Exploitation, harassment, or harmful behavior is not tolerated. We may monitor content to enforce rules and ensure community safety. Violations may lead to permanent suspension.

11. Data Retention

We keep your data only as long as necessary to provide services and comply with legal obligations. Once no longer needed — for example, after account deletion — data is permanently deleted or anonymized within 30 days unless retention is required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will be revised. Continued use of Services after changes means you accept the updated policy. For material changes, we will provide additional notice (e.g., via app notification).